Rules

„Valters and Rapa” online internet store.


By applying catalogue and/or search dialogue box one can get acquainted with the accessibility of goods and obtain information on the prices for books, DVDs and CDs.

Online shopping prices are the lowest prices to purchase goods.

Select the goods and add them to the Shopping basked by using the option “Pievienot grozam’’(Add to the basket), place them in "Your cart" – see the right upper corner of the page!

If you want to add to your purchase order, use the key option "Back" and add the next item to your shopping basket.

When the shopping process has been completed, check what you have placed in “Your cart”, check the number of items and make corrections if necessary.

In order to proceed to the placement of order, go to the key option “Make an order” and create an account if you are a new shopper, or join by using your social network account.

By registering details in the file please indicate if you prefer to receive the ordered goods at home or in any other indicated place, in a parcel terminal selected by you or in any of our bookstores.

Parcel terminal is a self service post services - parcel sending and receiving between indicated terminals of Omniva and Pasta Stacija. Costs and terms you can see in a section „Delivery”. If you choose parcel terminal as receiving methode, indicate the parcel terminal from the list and leave your phone number.  

Before submitting the order please indicate the delivery address, city, ZIP/postal code, your telephone number as well as the preferable time for delivery and the name and telephone number of the receiving person if it differs from the buyer.

If you prefer to collect the goods in any of our bookstores, please indicate in which particular one. The goods will wait for you there for 14 days, but later we will apply storage charge.

Confirm the order by pushing the option “Save changes”, and you will see complete information including the delivery costs and the total sum.

Double check the number of copies and make changes if necessary, and then use the option “Place order” and pay with your credit card.

After the payment has been confirmed you will receive a confirmation and information about the delivery time in the indicated e-mail.


Delivery.


*Free collection - in any of „Valters and Rapa” bookstores as well as in the territory of Riga, if the purchase order exceeds 25.00 EUR.

*Delivery in the territory of  Latvia - ensured by express mail service.

*Delivery to the parcel terminal – indicate the parcel terminal from a list or a map. You will receive an informative sms with a key code to your phone as soon as parcel will reach the terminal you have had selected. Go to the parcel terminal, enter the key code you have received as sms and get your parcel. Detailed information about parcel terminals find in Post24 and Pasta stacija websites.

NB! Parcel terminals are not a part of Latvijas Pasts!

You will see the total sum for order (including selected delivery) before „Place order”.  

*Shipping outside Latvia is available only after the reservation of the purchase, weight and delivery costs control and reception of the confirmation of total costs has been received from the buyer.

Order processing takes place only on bank working days from 9.00 to 17.30. 

In the territory of Latvia the purchased goods will be delivered within 3-5 working days and in the territory of Riga - on the next working day if the goods are in our storage.

If the person indicated in the purchase order is not in the indicated place and time, the goods will return back to our storage. The buyer will have to cover the express mail service charge in double amount .

You will be able to collect the purchased goods again after paying administrative costs and contacting us via e-mail info@valtersunrapa.lv about the next delivery option.


Reserve.


If you need an invoice, please use the option „Reserve“ after registration or connection. We will forward the invoice to the indicated e-mail within one working day.

We will deliver the book after the money has arrived in our account.

When making the payment you have to indicate the purchase order number.

If you need the goods to be delivered faster, please send us the payment order to the e-mail info@valtersunrapa.lv.

We will keep the reserved goods for 7 calendar days starting from the invoice issue date. When the term is over the unpaid invoices will be cancelled.


For more details please contact us via e-mail info@valtersunrapa.lv